A few case studies to show how I go about bridging business and user needs to create better experiences, some bits and pieces, plus a select client list and kind words over the years.

Case Studies

Building A (Fake) Wireless Store at the University of Regina

I lead a project to create a (fake) wireless store for a usability study at the University of Regina and watched over 150 participants shop for phones and accessories.

  • User Research
  • Strategy

Designing a Modal That People Will Actually Read

Rapid design and usability test sprints resulted in a modal for shoppers who are too busy to read.

  • User Research
  • Usability Testing
  • Strategy
  • UI Design

Building Empathy in a Busy Product Team

I challenged my team with homework over the weekend to find usability problems and changed the culture of empathy.

  • User Research
  • Workshops
  • Stakeholder Engagement

Re-TRAC Connect Research & Discovery

Helping Emerge Knowledge uncover real user insights and set a course to crafting a better experience.

  • User Experience Research
  • Workshops
  • Stakeholder Engagement

UnionWare Search

Helping UnionWare uncover how to make a better Search experience.

  • User Experience Research
  • Workshops
  • Stakeholder Engagement
Bits & Pieces

Motion Really Ties the Room Together: Motion Design in Endless Aisle

Examples of how motion in Endless Aisle’s user interface design can tie together the whole experience.

  • UI Design
  • Animation Design

2012 Canadian Ultimate Championships Brand Identity

Designing a stunning brand identity for the Canadian Ultimate Championships.

  • Branding
  • Design

Brand Identity for the 2013 Canadian Ultimate Championships

Brand identity for the 2013 Canadian Ultimate Championships.

  • UI Design
Select Client List
  • 24/7 InTouch
  • Andrea Shelley
  • Arlan Group
  • Canadian Ultimate Championships
  • Ducks Unlimited Canada
  • Emerge Knowledge Design
  • Forth
  • Funding Change
  • IBEX Payroll
  • Investor’s Group
  • iQmetrix
  • Johnston Group
  • Lighthouse
  • MODS
  • Neovation
  • Tipping Canoe
  • Ultimate Canada
  • UnionWare
Kind Words

Some kind words from folks I’ve worked with through Caribou, co-founded with Quinn Keast:

“Caribou’s expertise, guidance, and education were invaluable during our recent UX Improvement project. The framework they provided has helped our team identify opportunities and work collaboratively through complex challenges. We feel confident that we have gained the knowledge required to make meaningful decisions to improve how people experience and use our software.”

Ashley DeVries, Emerge Knowledge

“From research, to vision, to implementation, Caribou has delivered over and above our expectations. Our dealings with Caribou have not just raised our game, they’ve raised the level of expectations from our audience for those that will come after us.”

Kevin Bruleigh, Director, Canadian Ultimate Championships Victoria

“Working with Caribou was the best experience we’ve had working with a digital vendor. Their design skills and creativity are second to none and I have already referred them to other companies. I have the utmost confidence in Caribou’s ability to take on any challenge.”

Jason Locke, LazerAid by Lighthouse

“Caribou are my favourite kind of designers: they get it done and it works elegantly.”

Spence Yarnell, IBEX Payroll