Writing

A collection of thinking on user experience, design, and business.

Writing

The Porridge Problem

06/27/2016

We can’t make everything perfect. Friction is an inherent part of any experience, and that it’s important to focus on the friction points that our users actually perceive to be friction. What about even further down the scale from perfect? What about “good enough?”

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New can be normal

05/17/2016

Nike’s logo is perfect. It exudes innovation, strength, and perseverance. People wear it proudly as an announcement of their choice to join the tribe of those striving for more. It fits and nothing else would do. Or would it?

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Great Expectations

04/28/2016

I recently picked up “The Timeless Way of Building,” by Christopher Alexander. The page before the Table of Contents reminded me of the act of buying.

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Oh, the agony

04/19/2016

Oh, the agony. The day's already going poorly, and then on top of everything else, one has to remember how to video-chat?

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Stop reacting to mocks and own your product with UX mindsets

04/12/2016

How you can stop reacting to mocks and, instead, own your product.

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